Security and Interoperability Testing
Automated VoIP, Contact Center, and UC test capabilities
Use Hammer advanced capabilities to ensure your telecom infrastructure is secure and operates as expected
Use Hammer technology to ensure that every element of your telecommunications infrastructure is working together; Hammer’s testing capability will ensure that end-to-end elements, including Carrier SIP trunking, SBC, IVR, and CTI technologies are all interfacing as they should.
This end-to-end capability ensures that your with Hammer you can validate your business continuity planning and impact analysis compliance for complete confidence.
The Hammer software provides a highly customizable state machine. It allows you to manipulate and validate lower-level VoIP telecommunications messages including SIP INVITE headers, SDP codecs, T.38 fax, video streaming, and SIP Publish and Subscribe.
Highlights
Validate current infrastructure
Prove-in new technologies and architectures
Test business continuity processes
Construct complex negative test scenarios
Use cases and features
Prevent TDoS attacks
Ensure your business and technology is prepared to handle a telephony-denial of service (TDoS) attack. Validate that SBCs are detecting and preventing TDoS attacks.
Validate SIP traffic handling
Ensure your telecommunications equipment can handle malformed SIP traffic.
Test your vendors
Test new vendor software or equipment in the lab before going live.
Improve efficiency
Eliminate the inefficiency and cost of manual interoperability testing. Increase your test case coverage and the frequency of testing.
Read featured articles and publications
How to ensure NG911 compliance
New governmental policies mandate a shift from legacy 911 systems to IP-based 911 systems – an initiative called NG911. See what this means for you.
October 2024 | Verizon Message+ shutdown
This month's top stories: Free offers, CX interviews, Verizon Message+ shutdown, and more
How to overcome your Contact Center leaders worst fears
Hammer and Bandwidth shared the scariest stories of CX. Have no fear if you missed it live, though! We recorded the full event for your review
Live at ICMI with Nate Brown
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Preparing for the Verizon Message+ discontinuation
On November 7, the Verizon Message+ app is shutting down. Here’s what Hammer is doing to help VoiceWatch users prepare and stay informed
Hammer On-Demand
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Hammer On-Call: security testing
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Hammer On-Call: performance testing
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OneSight
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Test automation and monitoring solutions
Hammer offers a variety of test automation and monitoring solutions for ensuring a quality experience for your remote workforce and customers.
HammerRTC for NICE CXone
Prepare your contact center for a seamless move to the cloud using Nice CXone and ensure your system works as planned.
Visibility into complex multi-vendor Contact Center performance for financial services
Drive customer service innovation, contact center efficiency and adapt to changing customer needs with our automated solutions for financial services.
Empowering Healthcare Providers to Deliver a Consistent and Quality CX
Cloud migration and compliance are challenging for healthcare providers. Learn how to innovate CX in a world characterized by "business unusual".
Evolve Your Utility Contact Center With Hammer
Discover how Hammer empowers utility companies to maintain compliance and deliver a consistent and quality customer experience, even during unexpected...
Five reasons customers choose Hammer
Find out the top five reasons customers trust Hammer products and add-on services to test their contact centers environments.
Testing: Contact Center Insurance in an Uncertain World
Frequent and targeted testing and monitoring can resolve many issues that otherwise would lower customer service levels.
Voice Biometrics: Pre-deployment test methodologies
Voice-based authentication of callers, or voice biometrics, provides a user-friendly method to secure customer care interactions. In order to ensure t...
Top metrics to achieve contact center assurance
For organizations that require frequent and direct communication with their customer bases, contact centers are a must—as is assuring that their conta...
Get the most out of your migration to SIP trunking
As businesses migrate to VoIP, there is great concern about service availability and application stability, especially when it comes to speech recogni...
The future of IVR customer service assurance
Today’s consumers are more socially aware of products and services and, with customer retention being critical, businesses now face a challenge: How c...