Press Releases

Jan 11, 2024

Hammer launches Hammer Edge to extend agent experience management to remote workers and cloud services

Jun 28, 2023

Hammer Google Dialogflow Transformer unlocks transformative potential of Google AI Contact Center

Jun 7, 2023

Hammer and Servion Announce Strategic Partnership to Accelerate Deployment of End-to-End CX Assurance for Omnichannel Contact Centers

Apr 27, 2023

Virsae and Hammer announce unrivaled CX assurance capabilities for Contact Centers

Apr 13, 2023

Black Box and Hammer at Call and Contact Center Expo

Oct 26, 2022

New Hammer contact center testing capabilities pinpoint CX failures at scale

Aug 18, 2022

HammerRTC for Amazon Connect now available

Jul 25, 2022

Contact centers close to breaking point according to new global survey

Jan 19, 2022

John D’Anna to lead Hammer

Oct 7, 2021

Empirix launches new Hammer partner program to capitalize on the growth of the Contact Center as a Service market (CCaaS)

Jun 29, 2021

Maximus selects Hammer Cloud to guarantee the performance of the US CDC COVID-19 Hotline Services

Dec 13, 2021

Empirix launches Hammer Voice Explorer to complete end-to-end cloud-based solution ensuring contact center’s customer experience