Industries
Market areas and industries
Customer experience is critical in every industry. Hammer solutions are used all over the world throughout the software development and deployment life cycle to automate the testing and monitoring of contact centers and other business operations.
Who are we creating solutions for?
For Contact Centers
Automation and service assurance solutions for your contact center and enterprise.
For agent experience
Identify, triage, and resolve performance issues faster at your network edge.
For unified communications providers
Active testing to complement passive monitoring.
Industry solutions
Financial Services
Your return on investment depends on successful user and customer experience journeys.
Utilities
Proactive notifications and outage applications are critical for your customers. In fact, in times of need, they are the only ones that matter.
Healthcare
We help the world’s top healthcare providers achieve cost containment objectives—without sacrificing a personalized user experience in their contact centers.
Retail
Our retail solutions help you monitor order status, store locations, and telecom centralization. Perform ready-for-business checks and holiday performance test automation audits as needed.
CCaaS and UCaaS Providers
Test your solution like your customers do and resolve issues before they become big problems.