Looking for a new contact center testing and monitoring platform?
Here’s a side-by-side comparison of our automated CX assurance solutions and those of our competitor, Cyara.
Hammer vs. Cyara
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October 2025 | Utility provider profitability
This month's top stories: Hammer vs. Cyara, utility profitability with CX observability, and CX report available for download
Competitive battlecard: Hammer vs. Cyara
Looking for a contact center testing and monitoring platform? Here’s a side-by-side comparison of our automated CX assurance solutions and Cyara’s
September 2025 | Find us on AWS Marketplace
This month’s top stories: CX solutions now available on AWS Marketplace, prepare for Cyber Week, and Chatbot vs. Agentic AI
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This month's top stories: AI shakes up the call center industry, State of CC Testing 2025 — Get the insights you need
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Prepare for Cyber Week with our Black Friday CX Prep Guide to keep your team on track ahead of the busiest week of the year
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New governmental policies mandate a shift from legacy 911 systems to IP-based 911 systems – an initiative called NG911. See what this means for you.
VoiceWatch
VoiceWatch detects and diagnoses current and potential technology problems from the public switched telephone network (PSTN) to the IVR application by...
Google Dialogflow Transformer overview
See how Hammer’s Google Dialogflow Transformer empowers CX teams to accelerate project creation and testing for conversational AI journeys
Hammer Voice Explorer
De-risk contact center changes with end-to-end voice and chat testing. Hammer Voice Explorer ensures your CX operations are performing as intended
Hammer Edge
Identify and resolve performance issues faster at your network edge and beyond. With Hammer Edge you’re empowered to deliver a seamless end-to-end CX.
Hammer Cloud Platform
Hammer Cloud Platform offers a comprehensive suite of SaaS-based technology that enables test case design and test automation.
From efficiency to CX excellence
Watch our webinar to learn how to combine proactive managed services with comprehensive testing solutions to make sure you’re ready to offer what your...
How to overcome your Contact Center leaders worst fears
Hammer and Bandwidth shared the scariest stories of CX. Have no fear if you missed it live, though! We recorded the full event for your review
Bracing for the Storm
Ensure contact center resilience in harsh weather and extreme climate events with our business continuity / disaster recovery planning advice
DORA compliance: Navigating mandated testing requirements
Discover best practice to achieve operational resilience for DORA compliance and mitigate risks through building automated testing frameworks
How to cut costs, improve CX & avoid "rip out and replace"
Optimize your technologies for peak performance, anticipate capacity challenges, eliminate interaction inefficiencies and avoid "rip out and replace"