Bracing for the Storm

As the seasons change, so does the urgency to ensure our contact centers are prepared for unpredictable and often harsh weather conditions. The resilience of contact centers is not just about maintaining operations during a storm but also about ensuring that we can provide uninterrupted service to our customers when they need it the most.  

With this in mind, Hammer and Servion are proud to co-host an essential webinar titled “Bracing for the Storm: Ensuring Contact Center Resilience in Harsh Weather.” This webinar is dedicated to equipping businesses with the knowledge and tools necessary to test, prepare, and strengthen their contact centers against the challenges posed by inclement weather

Watch our on-demand webinar to discover how Hammer and Servion can help to ensure contact center resilience in harsh weather:

• Build testing frameworks to ensure your contact center’s operations can withstand severe weather and other peak demand events.
• Overcome manual testing limitations with continuous monitoring of critical systems  
• Simulate disaster recovery scenarios to check how robust your continuity plans really are.
• Hear real-world examples of how businesses have successfully navigated the challenges of severe weather events. 

This webinar is co-hosted with Servion.