VoiceWatch Free Trial
Complete visibility. Complete peace-of-mind.
Completely free end-to-end CX monitoring available now.
Ensure 24/7 contact center operations with two weeks of access to VoiceWatch automated CX monitoring
Depending on your industry, the cost of dropped calls each year may be as high as $4 million. Automated contact center monitoring is the best way to avoid dropped calls and reduce their abandoned call rate – by ensuring that your contact center is operating as intended at all times.
From now through April 30, CX leaders can request a free two-week trial of VoiceWatch, Hammer’s automated end-to-end CX monitoring solution. During this trial, you’ll designate one toll-free number for comprehensive automated monitoring – from carrier through your IVR all the way to a real agent – and receive a report of any performance drops and bottlenecks, outages, or downtime we identified.
Ensure your contact center operations are up and delivering the CX your customers demand with automated end-to-end monitoring delivering transparency and peace of mind – all for free! Start your free VoiceWatch trial today!
Trial access subject to eligibility and governed by the terms and conditions.
How it works
Request a free trial
Request a free two-week trial of VoiceWatch by filling out the form above. We’ll call you to learn more about your goals.
Customize your test
Share some info about what we’ll be monitoring: which toll-free number, what we should be hearing, etc.
Get your results
After two weeks, we’ll share a report of any downtime, performance gaps, IVR missteps, and more.
Review your next steps
Our CX monitoring pros will reach out to go over your results and explore how you can best respond to enhance your CX.
Available for a limited time only. Start your trial today!
See 95% less contact center downtime with a VoiceWatch free trial
There are no shortage of key performance indicators in your contact center: average hold time, call abandonment rate, call drop rate, CSAT, etc. While all of these metrics are valuable to contact center optimization, they’re all very limited in how useful they can be in identifying customer journey issues because they detect issues only after they’ve happened.
The proactive observability offered by VoiceWatch, empowers you to find and fix performance issues and downtime before they impact your customer experience – or your bottom line.
CX leaders use VoiceWatch to
- Pinpoint costly issues and fix them before customers experience them
- Reduce operational costs, while boosting customer satisfaction
- View custom call results, performance trends, and summary reports at a glance
Gain visibility and peace of mind across your entire CX environment. Start your two-week trial of VoiceWatch today!
