Hammer Number Audit
Phone number validation – automatically test up to 200 numbers for free
Find inactive numbers and connection issues before your customers do
Large, diversified enterprises have hundreds of different external contact numbers active at the same time. Add in phone numbers that are meant for staff only, legacy numbers that have since gone out of service, and specialty numbers that were staffed but aren’t currently and it’s easy to see why customers looking for support may reach dead ends, busy signals, outdated informational recordings, or entirely different businesses instead.
Hammer Number Audit offers contact center leaders the opportunity to accelerate and automate mass phone number validation – for free! Identify the inactive phone numbers, out-of-date branding and messaging, and connection issues that your customers are experiencing on up to 200 numbers with a single free test.
Ready to gain more control over your enterprise’s CX? Request a free Hammer Number Audit today!
How it works
Request a free audit
Request a free Hammer Number Audit by filling out the form above. We’ll call you to learn about your goals and concerns to make sure Hammer Number Audit is the best fit for your needs.
Share your numbers
Share a list of the phone numbers you’d like to be tested. Our Customer Success team will build a custom script to call and validate up to 200 phone numbers of your choice.
Free dial and transcribe
Our team will run your list of numbers through a custom-built script to validate successful connections, track connection times, and transcribe the unique greeting provided by each.
Review your results
We’ll share the full results of your Hammer Number Audit in a CSV format that includes a transcription of the greeting prompt and identify any especially notable issues that were found. Have questions about your results? We’re here to help!
Available for a limited time only
Automate phone validation with a free Hammer Number Audit
Your Hammer Number Audit provides complete transparency into the experience your customers have when they try to call your backlog of old and unmanned contact lines. With one custom-built script, our team of CX experts will automatically test the connectivity and availability of up to 200 phone numbers and transcribe the greeting presented on each one – whether spoken by an agent, a recording, or whoever may be receiving calls on a number that used to belong to your organization.
All of these insights are shared in an easy to review report so that you can make sure that all of your contact lines are directed properly, staffed properly, and feature the right message for the organization you are today.
Enterprises have used their Hammer Number Audit results to:
- Discover and close disconnected toll-free numbers
- Learn that old, disused numbers were purchased by competitors
- Update branding and messaging in recordings and IVR flows
- Standardize and enhance their customer experience
Want to regain control of your full CX environment? Request a free Hammer Number Audit today!
