Webinar

This webinar is co-hosted with Servion

The pace of change in the contact center industry today is unprecedented. More importantly, the expectations customers have from the organizations they contact have evolved dramatically. At the same time, the contact center teams working to meet these expectations haven’t seen budget, staffing, or technology growth anywhere near keeping pace. So how can contact centers hope to keep up?

Join Hammer and Servion at this can’t-miss webinar to learn how CX and contact center leaders can combine proactive managed services with comprehensive testing solutions to revolutionize their contact center operations and make sure you’re ready for everything your customers are looking for.

Webinar topics Include:

• Elevating Operational Efficiency: Learn how Servion’s Contact Center Managed Services orchestrates and streamlines technology operations across applications, infrastructure, and network domains.
• Ensuring Flawless Customer Experiences: Explore Hammer’s end-to-end contact center testing solutions that monitor for and pinpoint performance issues in real time – so they can be resolved before they impact your customers.
• Maximizing Technology ROI: Discover how the synergy between managed services and testing can help you leverage your existing technology investments for better performance and customer satisfaction. 
   

Register Today