Event

Revolutionize your CX strategy at ICMI

Hammer team at ITExpo event 2024
ICMI's Contact Center Expo returns to Florida, October 21-24, 2024, with a new program, including live keynotes, actionable sessions, networking, content, and more! Join the Hammer team at this four-day experience to gain new perspectives on everyday challenges, and stay on the cutting edge of tech solutions.

Event details

Date: Oct 21 2024 - Oct 24 2024
Location: Loews Royal Pacific, Orlando, FL
Booth: #618

Hammer at ICMI Contact Center Expo

Hammer will be showcasing our full suite of industry-leading customer experience, contact center testing, and quality assurance technologies at this year’s ICMI.  

For CX executives looking to optimize their contact center experiences in physical premises, the cloud, or a hybrid of the two, Hammer offers the world’s best network lifecycle automation solutions. 

With end-to-end test automation and network and service performance monitoring, assurance, and analytics capabilities, Hammer makes it easy for organizations to identify service-impacting issues and correct them before they damage your brand reputation or customer experience.  

Visit us in the expo hall to find out how Hammer solutions can help you:  

  • Automate and accelerate contact center testing and customer journey monitoring through a single platform  
  • Identify and resolve voice and connectivity quality issues facing your remote workers that could negatively impact customers  
  • Lower testing time and costs  
  • Accelerate cloud migration with vendor-agnostic solutions that support the tools you already have

Not able to meet with us at the show?
Contact us anyway and we will arrange for a convenient time to connect virtually. 

Meet the experts

Chris Botting: Chief Product Officer at Infovista and President of Hammer
Chris Botting
President
Hammer
Matthew Galindo, Sales Executive, Hammer
Matthew Galindo
Sales Executive
Hammer
Eric Day, Senior Solution Engineer, Hammer
Eric Day
Senior Solution Engineer
Hammer
Jim Cantwell, Vice President Services & Customer Success, Hammer
Jim Cantwell
VP Services & Customer Success
Hammer
Kacey Kemmerer, Senior Vice President of Sales, Global Sales, and Channels, Hammer
Kacey Kemmerer
Senior VP of Sales
Hammer
Alan Rosa, Marketing Director, Hammer
Alan Rosa
Marketing Director
Hammer
MP Salinas, Territory Account Manager, Hammer
MP Salinas
Territory Account Manager
Hammer