Event
Customer Contact Week Las Vegas
Event details
Hammer at CCW Las Vegas
Hammer is excited to present our full suite of industry-leading customer experience, contact center testing, and quality assurance technologies at this year’s CCW.
For CX executives looking to optimize their contact center experiences in physical premises, the cloud, or a hybrid of the two, Hammer offers the world’s best network lifecycle automation solutions. With end-to-end test automation and network and service performance monitoring, assurance, and analytics capabilities, Hammer makes it easy for organizations to identify service-impacting issues and correct them before they damage your customer experience.
Discover how Hammer solutions can help you:
- Automate and accelerate contact center testing and customer journey monitoring through a single platform
- Deliver full network observability with complete transparency into agent and workforce experience and system performance across your entire agent population
- Identify and resolve voice and connectivity quality issues facing your remote workers that could negatively impact customers
- Accelerate cloud migration with vendor-agnostic solutions that support the tools you already have
Not able to meet with us at the show? Contact us anyway and we will arrange for a convenient time to connect virtually.