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Two utility engineers inspecting modern high-voltage equipment at an electrical station.

Increase utility profitability with CX observability
CX
Automation
Performance Testing
Dave Kostos
Dave Kostos
Oct. 30 2025
Ensure NG911 compliance with Hammer

How to ensure NG911 compliance

Performance Testing
CC Testing
CX
Dave Kostos
Dave Kostos
Nov. 8 2024
Lightning storm over Prague, Czech Republic

Webinar takeaways: Avoiding compliance fines with extreme weather preparedness

CC Testing
Load Testing
Performance Testing
Dave Kostos
Dave Kostos
Apr. 22 2024
Inclement weather, extreme winter weather

How to prepare Contact Centers for the worst winter weather

CC Testing
Load Testing
Performance Testing
Dave Kostos
Dave Kostos
Dec. 12 2023
Hammer horrors - How to survive CC leaders top 4 fears - blog banner

Hammer horrors: How to survive Contact Center leaders top 4 fears
CX
Load Testing
Performance Testing
Dave Kostos
Dave Kostos
Oct. 31 2023

The results are in. Get a copy of our State of Contact Center Testing 2025 eBook

Download eBook
Inclement weather, heat wave over the city

How to prepare Contact Centers for the next heat wave
CC Testing
Load Testing
Performance Testing
Dave Kostos
Dave Kostos
Aug. 23 2023
Inclement weather, torrential rain and flooding in the city

How to prepare Contact Centers for floods

CC Testing
Load Testing
Performance Testing
Dave Kostos
Dave Kostos
Aug. 2 2023
Inclement weather, hurricane by the ocean

How to prepare Contact Centers for hurricane season
CC Testing
Load Testing
Performance Testing
Dave Kostos
Dave Kostos
Jul. 12 2023
Inclement weather, wind storm with thunders

How to prepare Contact Centers for wind storms
CC Testing
Load Testing
Performance Testing
Dave Kostos
Dave Kostos
Mar. 29 2023