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Retail window featuring a big Black Friday sale promotion

Retail’s biggest week: Black Friday CX prep guide
Retail
CX
Load Testing
Dave Kostos
Dave Kostos
Jul. 14 2025
Green Hammer One logo on black background

Hammer One: Free IVR load testing available for a limited time

CX
Load Testing
Dave Kostos
Dave Kostos
Aug. 22 2024
Lightning storm over Prague, Czech Republic

Webinar takeaways: Avoiding compliance fines with extreme weather preparedness

CC Testing
Load Testing
Performance Testing
Dave Kostos
Dave Kostos
Apr. 22 2024
Closeup of documents and receipts in preparation for tax season

Your essential Contact Center tax season prep guide

CX
CC Testing
Load Testing
Dave Kostos
Dave Kostos
Apr. 3 2024
Inclement weather, extreme winter weather

How to prepare Contact Centers for the worst winter weather

CC Testing
Load Testing
Performance Testing
Dave Kostos
Dave Kostos
Dec. 12 2023

The results are in. Get a copy of our State of Contact Center Testing 2025 eBook

Download eBook
Hammer horrors - How to survive CC leaders top 4 fears - blog banner

Hammer horrors: How to survive Contact Center leaders top 4 fears
CX
Load Testing
Performance Testing
Dave Kostos
Dave Kostos
Oct. 31 2023
Inclement weather, heat wave over the city

How to prepare Contact Centers for the next heat wave
CC Testing
Load Testing
Performance Testing
Dave Kostos
Dave Kostos
Aug. 23 2023
Inclement weather, torrential rain and flooding in the city

How to prepare Contact Centers for floods

CC Testing
Load Testing
Performance Testing
Dave Kostos
Dave Kostos
Aug. 2 2023
Inclement weather, hurricane by the ocean

How to prepare Contact Centers for hurricane season
CC Testing
Load Testing
Performance Testing
Dave Kostos
Dave Kostos
Jul. 12 2023
Inclement weather, wind storm with thunders

How to prepare Contact Centers for wind storms
CC Testing
Load Testing
Performance Testing
Dave Kostos
Dave Kostos
Mar. 29 2023

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