Resource Library

Testing and Monitoring

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NG911 compliance testing and assurance

Hammer automates testing and monitoring across emergency services so E911 providers can avoid financial threats and responders can save more lives

Cloud

Podcast

Cloud migrations with confidence

In this episode of Hammering It Out we explore the issues that arise during cloud migrations and how Hammer solutions help to ensure your success

Hybrid Cloud

Podcast

Live at ICMI with Nate Brown

In this episode of Hammering It Out, we chat with ICMI Keynote speaker Nate Brown about how the customer service mentality is changing

Remote Worker Testing

Podcast

Taking an AX to the CX world

In this episode of Hammering It Out, Hammer Edge Lead Architect Kelly Ronan discusses the evolving field of AX and what it means for CX pros today

Testing and Monitoring

Podcast

30 years of testing innovation

In our podcast’s first episode we take a look back at 30 years of contact center testing innovation – and a look ahead at the industry’s future

Performance Testing

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Hammer On-Demand

Ongoing business or technology-driven change could pose significant risk to the stability and performance of your contact center technologies. The ability to conduct on-demand and frequent performance testing can offer significant benefits.

Security and Interoperability Testing

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Hammer On-Call: security testing

Help your business reduce churn and operational costs, while accelerating digital transformation and extending the value of existing investments with Hammer's unique combination of testing and monitoring technologies.

Performance Testing

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Hammer On-Call: performance testing

A single business-or technology-driven change can pose significant risk to the stability and performance of your contact center technologies. See how Hammer's performance testing-as-a-service solutions can benefit your business in times of change.

Test Automation

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OneSight

Learn how OneSight enables operations teams to quickly identify customer-impacting contact center technology issues, and their root cause, across multiple communication channels.