Resource Library

Cloud

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HammerRTC for NICE CXone

Prepare your contact center for a seamless move to the cloud using Nice CXone and ensure your system works as planned.

Testing and Monitoring

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Five reasons customers choose Hammer

Find out the top five reasons customers trust Hammer products and add-on services to test their contact centers environments.

Performance Testing

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Hammer On-Demand Performance Testing

Don’t leave the reliability of mission-critical communications systems to chance.

Cloud

Video

Is moving to the cloud the best decision for improving CX?

Hammer experts discuss whether moving to the cloud is the best decision for your contact center customer experience, with CX today.

Testing and Monitoring

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Airlines Storm readiness offer

You can’t plan for the weather, but you can plan for your response. Test your peak capacity, to be prepared.

Quality Assurance

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Level Up your Contact Centre with Quality Assurance

Mark Kowal outlines the importance of Quality Assurance and how businesses can take their contact centres and their CX to the next level

Cloud

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HammerRTC for AMAZON CONNECT

Learn how HammerRTC for Amazon Connect gives you the confidence that your customer’s experience will be maintained during your transition to the cloud.