Hybrid Cloud Podcast Live at ICMI with Nate Brown In this episode of Hammering It Out, we chat with ICMI Keynote speaker Nate Brown about how the customer service mentality is changing
Remote Worker Testing Podcast Taking an AX to the CX world In this episode of Hammering It Out, Hammer Edge Lead Architect Kelly Ronan discusses the evolving field of AX and what it means for CX pros today
Remote Worker Testing Datasheet Hammer Edge Identify and resolve performance issues faster at your network edge and beyond. With Hammer Edge you’re empowered to deliver a seamless end-to-end CX.
Testing and Monitoring Infosheet Five reasons customers choose Hammer Find out the top five reasons customers trust Hammer products and add-on services to test their contact centers environments.
Testing and Monitoring eBook State of Contact Center Testing 2023 Discover the issues facing global contact center leaders in this period of economic uncertainty and how teams are delivering technology innovation.