Latest CX News | January 2025
Latest CX news
Welcome to the Hammer Newsletter, focusing on all things CX and Contact Center testing and assurance!
Ever feel like there aren’t enough hours in the day?
You can count on Hammer to keep you up-to-date on the latest news, releases, and opportunities in the world of CX and contact center testing and assurance. Check out this month’s top headlines to stay informed and stay ahead.
See 95% less contact center downtime with a VoiceWatch free trial
Gain visibility and peace of mind across your entire CX environment. Start your two-week trial of VoiceWatch today to uncover downtime, performance gaps, IVR missteps, and more before they impact your customers!
Save more lives with better CX technology
The NG911 mandate is pushing emergency service providers to more confidently and efficiently avoid financial threats and more effectively save lives. See how Hammer solutions can help you perform the crucial vulnerability assessments and performance testing needed to make the switch.
Managed services and automated testing – Better together
Register for our February 25th webinar with Servion for tips and talking points on how managed services and Hammer’s automated solutions combine to simplify contact center optimization and increase the efficiency and effectiveness of your contact center operation.
Join us at Enterprise Connect and save $700
Register with our exclusive discount and join the Hammer team in Orlando this March! We’ll be offering demos and deals throughout the entire show and would love to connect!