Hybrid Cloud Podcast Live at ICMI with Nate Brown In this episode of Hammering It Out, we chat with ICMI Keynote speaker Nate Brown about how the customer service mentality is changing
Remote Worker Testing Podcast Taking an AX to the CX world In this episode of Hammering It Out, Hammer Edge Lead Architect Kelly Ronan discusses the evolving field of AX and what it means for CX pros today
Testing and Monitoring Infosheet Five reasons customers choose Hammer Find out the top five reasons customers trust Hammer products and add-on services to test their contact centers environments.