Remote Worker Testing Podcast Taking an AX to the CX world In this episode of Hammering It Out, Hammer Edge Lead Architect Kelly Ronan discusses the evolving field of AX and what it means for CX pros today
Testing and Monitoring Podcast 30 years of testing innovation In our podcast’s first episode we take a look back at 30 years of contact center testing innovation – and a look ahead at the industry’s future
Cloud Infosheet HammerRTC for NICE CXone Prepare your contact center for a seamless move to the cloud using Nice CXone and ensure your system works as planned.
Testing and Monitoring Infosheet Five reasons customers choose Hammer Find out the top five reasons customers trust Hammer products and add-on services to test their contact centers environments.
Testing and Monitoring Infosheet Airlines Storm readiness offer You can’t plan for the weather, but you can plan for your response. Test your peak capacity, to be prepared.
Cloud Infosheet HammerRTC for AMAZON CONNECT Learn how HammerRTC for Amazon Connect gives you the confidence that your customer’s experience will be maintained during your transition to the cloud.