Performance Testing Case Study Contact center readiness: health insurance Explore how Hammer Cloud Platform successfully delivered a hybrid cloud solution to a leading US healthcare provider.
Performance Testing Case Study Contact center readiness: financial institution Explore how Hammer Cloud Platform successfully delivered a hybrid cloud solution to a leading Spanish financial institution.
IVR Testing and Monitoring Whitepaper The future of IVR customer service assurance Discover how to refresh IVR systems by measuring user experience, automating use cases, deploying confidently, ensuring reliability, and addressing service issues
Test Automation Whitepaper 10 Tips for developing a powerful end-to-end contact center testing plan To achieve the time and money savings that pre-deployment testing offers, you need in-depth strategy and execution plans. This white paper provides actionable information to ensure you achieve your testing goals.