Resource Library

Testing and Monitoring

Battlecard

Competitive battlecard: Hammer vs. Cyara

Looking for a contact center testing and monitoring platform? Here’s a side-by-side comparison of our automated CX assurance solutions and Cyara’s

Quality Assurance

Case Study

U.S. healthcare provider utilizes Hammer

Learn how Hammer worked with a leading US insurance provider and a top Telco to build a comprehensive QA strategy on the Hammer Cloud Platform

Cloud

Podcast

How to survive your cloud migration

In this episode of Hammering It Out, we explore cloud migration complexities and how best to get through it all successfully

Testing and Monitoring

eBook

State of Contact Center Testing 2025

Learn the CX tech investments companies have planned and the trends in chat, call, and CX that are keeping pros up at night in our State of Contact Center Testing 2025

Test Automation

Webinar

From efficiency to CX excellence

Watch our webinar to learn how to combine proactive managed services with comprehensive testing solutions to make sure you’re ready to offer what your customers want

Testing and Monitoring

Podcast

30 years of testing innovation

In our podcast’s first episode we take a look back at 30 years of contact center testing innovation – and a look ahead at the industry’s future