Latest CX News | December 2024
Latest CX news
Welcome to the Hammer Newsletter, focusing on all things CX and Contact Center testing and assurance!
Ever feel like there aren’t enough hours in the day?
You can count on Hammer to keep you up-to-date on the latest news, releases, and opportunities in the world of CX and contact center testing and assurance. Check out this month’s top headlines to stay informed and stay ahead.
Start 2025 right with a Hammer Number Audit
Start a free Hammer Number Audit to discover the inactive phone numbers, old branding, and connection issues your customers are experiencing on up to 200 numbers.
Celebrate 1 year of Hammer Edge
One year ago the definition of end-to-end testing changed with the launch of Hammer Edge. See what some of the biggest brands around the world have discovered with total AX transparency.
Last chance to prep for DORA (EU)
On January 25, all banking, investment, and ICT service providers that do business in the EU need to be in compliance with DORA regulations or face millions in fines. Check out our DORA webinar with Black Box to see how to get ready just in time!
NG911 and the future of emergency communications (US/Canada)
Emergency service organizations are facing all new NG911 requirements in the year ahead. Make sure yours is ready to avoid penalties and ensure compliance with the FCC and CRTC’s new mandates.
Cloud migration ahead? Let Hammer be your guide!
Watch the newest episode of Hammering It Out with Hammer to see the challenges businesses like your clients face with cloud migrations and how best to apply Hammer solutions to streamline the journey.