Resource Library

Learn how Hammer worked with a leading US insurance provider and a top Telco to build a comprehensive QA strategy on the Hammer Cloud Platform

Performance Testing

Contact center readiness: health insurance

Explore how Hammer Cloud Platform successfully delivered a hybrid cloud solution to a leading US healthcare provider

Testing and Monitoring

Reading University clearing ready thanks to Hammer

Reading University’s hosted Contact Centre solution scores top marks on Clearing Day thanks to Hammer’s Load Testing solution

Performance Testing

Contact center readiness: financial institution

Explore how Hammer Cloud Platform successfully delivered a hybrid cloud solution to a leading Spanish financial institution

Cloud

VoiceWatch detects and diagnoses current and potential technology problems from the public switched telephone network (PSTN) to the IVR application by emulating real-world customer interactions around the clock.

Test Automation

Datasheet

Google Dialogflow Transformer overview

See how Hammer’s Google Dialogflow Transformer empowers CX teams to accelerate project creation and testing for conversational AI journeys

Test Automation

Case Study

Mortgage Lender saves millions in downtime costs

Learn how Hammer saved America’s leading overall mortgage lender millions of dollars in downtime with Hammer’s CX testing automation solutions

Test Automation

Datasheet

Hammer Voice Explorer

De-risk contact center changes with end-to-end voice and chat testing. Hammer Voice Explorer ensures your CX operations are performing as intended

Remote Worker Testing

Datasheet

Hammer Edge

Identify and resolve performance issues faster at your network edge and beyond. With Hammer Edge you’re empowered to deliver a seamless end-to-end CX.

Cloud