Resource Library

Test Automation

Webinar

From efficiency to CX excellence

Watch our webinar to learn how to combine proactive managed services with comprehensive testing solutions to make sure you’re ready to offer what your customers want

Test Automation

Webinar

How to overcome your Contact Center leaders worst fears

Hammer and Bandwidth shared the scariest stories of CX. Have no fear if you missed it live, though! We recorded the full event for your review

Test Automation

Datasheet

Hammer Virtual Agent

De-risk contact center changes with end-to-end voice and chat testing. Hammer Virtual Agent ensures your CX operations are performing as intended

Testing and Monitoring

Webinar

DORA compliance: Navigating mandated testing requirements

Discover best practice to achieve operational resilience for DORA compliance and mitigate risks through building automated testing frameworks

Remote Worker Testing

Datasheet

Hammer Edge

Identify and resolve performance issues faster at your network edge and beyond. With Hammer Edge you’re empowered to deliver a seamless end-to-end CX.

Performance Testing

Webinar

How to cut costs, improve CX & avoid "rip out and replace"

Optimize your technologies for peak performance, anticipate capacity challenges, eliminate interaction inefficiencies and avoid "rip out and replace"

Cloud

Webinar

4 ESSENTIAL TIPS FOR MIGRATING TO AMAZON CONNECT

Before you move your contact center to the cloud, watch our on-demand webinar to learn 4 essential tips to ensure success for you and your customers.

Cloud

Webinar

Learn from the top five Contact Center cloud migration pitfalls

Technical experts discuss best practices for low-risk, rapid transformation, CX assurance and failure prevention for successful contact center cloud migration