Resource Library

Quality Assurance

Case Study

US healthcare provider utilizes Hammer

Learn how Hammer worked with a leading US insurance provider and a top Telco to build a comprehensive QA strategy on the Hammer Cloud Platform

Cloud

Infosheet

HammerRTC for NICE CXone

Prepare your contact center for a seamless move to the cloud using Nice CXone and ensure your system works as planned.

Testing and Monitoring

Infosheet

Visibility into complex multi-vendor Contact Center performance for financial services

Drive customer service innovation, contact center efficiency and adapt to changing customer needs with our automated solutions for financial services.

Testing and Monitoring

Infosheet

Empowering Healthcare Providers to Deliver a Consistent and Quality CX

Cloud migration and compliance are challenging for healthcare providers. Learn how to innovate CX in a world characterized by "business unusual".

Testing and Monitoring

Infosheet

Five reasons customers choose Hammer

Find out the top five reasons customers trust Hammer products and add-on services to test their contact centers environments.

Performance Testing

Case Study

Contact center readiness: health insurance

Explore how Hammer Cloud Platform successfully delivered a hybrid cloud solution to a leading US healthcare provider.

Performance Testing

Case Study

Contact center readiness: financial institution

Explore how Hammer Cloud Platform successfully delivered a hybrid cloud solution to a leading Spanish financial institution.