Resource Library

Test Automation

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Google Dialogflow Transformer overview

See how Hammer’s Google Dialogflow Transformer empowers CX teams to accelerate project creation and testing for conversational AI journeys

Test Automation

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Hammer Virtual Agent

De-risk contact center changes with end-to-end voice and chat testing. Hammer Virtual Agent ensures your CX operations are performing as intended

Remote Worker Testing

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Hammer Edge

Identify and resolve performance issues faster at your network edge and beyond. With Hammer Edge you’re empowered to deliver a seamless end-to-end CX.

Cloud

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HammerRTC for NICE CXone

Prepare your contact center for a seamless move to the cloud using Nice CXone and ensure your system works as planned.

Testing and Monitoring

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Empowering Healthcare Providers to Deliver a Consistent and Quality CX

Cloud migration and compliance are challenging for healthcare providers. Learn how to innovate CX in a world characterized by "business unusual".

Testing and Monitoring

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Five reasons customers choose Hammer

Find out the top five reasons customers trust Hammer products and add-on services to test their contact centers environments.

IVR Testing and Monitoring

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Healthcare Open Enrollment Readiness Testing

Open enrollment season is a critical event for US-based health insurance organizations. Anticipate capacity challenges and demand spikes.