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NEWSLETTER | July 2024

Latest CX news

Welcome to the Hammer Newsletter, focusing on all things CX and Contact Center testing and assurance!

Ever feel like there aren’t enough hours in the day?

You can count on Hammer to keep you up-to-date on the latest news, releases, and opportunities in the world of CX and contact center testing and assurance. Check out this month’s top headlines to stay informed and stay ahead. 

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Take our CX Health Check Quiz

66% of CX leaders don’t know how their contact centers are performing. Take 3 minutes to complete our updated CX Health Check assessment to find the unknown unknowns that may be dragging down your contact center’s efficiency and revenue growth – plus receive a custom report full of advice and next steps!  

Hammer’s cloud CX origin story

When was the last time you called your mom? Did you set up a call script to help? Hear the folklore behind Hammer’s jump to the cloud in this Hammering It Out highlight and share your team’s own origin in the comments!  

Hammer's CX Cloud origin story

Hammer’s Resource Library

Looking for info on everything Hammer? The Hammer Resource Library is filled with datasheets, case studies, and CX industry reports valuable to modern contact center leaders and channel partners – and new pieces are constantly being added! Visit today to find what you’re looking for! 

Preview of Hammer Voice Explorer datasheet